Play Regal Terms and Conditions

Last Updated: 28 June 2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern your use of the website located at playregal777.uk.com (“Website”) and all related services operated by Play Regal (“Operator”, “we”, “us”, “our”).

1.2. By registering an account or using any part of the Website, you confirm that you have read, understood, and agree to be bound by these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any additional rules or policies published on the Website.

1.3. If you do not accept these terms, you must not access or use our services.

2. Definitions

  • Player/User/You: Any individual who registers or uses the Website.
  • Account: Your personal profile created on the Website.
  • Games: All casino, live casino, and other gaming products offered on the Website.
  • Operator: Play Regal, the company responsible for operating the Website and providing gaming services.
  • Bonus: Any promotional offer, including free spins, bonus funds, or other incentives.

3. Eligibility and Legal Compliance

3.1. You must be at least 18 years old or meet the legal gambling age in the United Kingdom, whichever is higher, to use our services.

3.2. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before accessing or using the Website.

3.3. Employees of Play Regal, its affiliates, licensees, and their immediate family members are prohibited from opening accounts or participating in any games.

4. Account Registration and Security

4.1. Only one Account per person, household, IP address, or device is permitted.

4.2. You must provide accurate, complete, and up-to-date personal information during registration, including full name, date of birth, residential address, email, and payment details.

4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted via your Account.

4.4. We reserve the right to verify your identity at any time and may require submission of identification documents such as a passport, driving licence, utility bill, or bank statement.

4.5. Accounts with false or misleading information may be suspended or closed, and any associated winnings may be forfeited.

5. Deposits and Withdrawals

5.1. Deposits must be made using payment methods registered in your name.

5.2. Minimum and maximum deposit limits apply and are detailed in the Banking section of the Website.

5.3. Withdrawals will, where possible, be made to the same payment method used for deposits to comply with anti-money laundering regulations.

5.4. Withdrawal requests may be subject to verification checks and require valid identification documentation.

5.5. We aim to process withdrawals promptly; however, we are not responsible for delays caused by third-party payment providers.

5.6. The Operator does not offer credit or loans; all funds deposited must be your own.

6. Responsible Gambling

6.1. Play Regal is committed to promoting responsible gambling and provides various tools including deposit limits, loss limits, session time limits, and self-exclusion options.

6.2. If you believe you may have a gambling problem, we encourage you to use these tools or contact Customer Support for assistance.

6.3. For more information and support, please visit the UK Gambling Commission and BeGambleAware.

7. Prohibited Conduct

7.1. You must not engage in any fraudulent, collusive, or illegal activities, including but not limited to:

  • Money laundering or financing criminal activity;
  • Use of bots, scripts, or automated systems to play or manipulate games;
  • Cheating, collusion, or manipulation of game outcomes;
  • Operating multiple accounts to abuse bonuses or promotions;
  • Using VPNs or proxy servers to bypass geographical restrictions or terms;
  • Sharing your Account credentials or allowing others to play on your behalf.

7.2. Breach of these rules may result in suspension or closure of your Account, withholding or confiscation of winnings, and possible legal action.

8. Bonuses and Promotions

8.1. All bonuses and promotional offers are subject to specific terms and wagering requirements, which are detailed on the Promotions page.

8.2. Abuse of bonuses, including multiple Account creation or collusion, is strictly prohibited and may lead to bonus cancellation and forfeiture of winnings.

8.3. Bonuses may have expiry dates and may be restricted to certain games or bet types.

9. Game Fairness and Technical Issues

9.1. All games on the Website are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fair and random outcomes.

9.2. We reserve the right to void any bets or winnings arising from technical malfunctions, errors, or breaches of these T&Cs.

10. Liability

10.1. Play Regal accepts no liability for losses or damages resulting from your use of the Website, including but not limited to technical failures, interruptions, or delays.

10.2. You gamble at your own risk, and our maximum liability is limited to the amount of your last deposit.

10.3. We are not responsible for the content, security, or availability of external websites linked from our Website.

11. Data Protection and Privacy

11.1. We collect and process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy.

11.2. We implement industry-standard security measures to safeguard your information.

11.3. For full details on how we handle your data, please see our Privacy Policy.

12. Inactive and Dormant Accounts

12.1. Accounts with no login activity for six consecutive months will be classified as inactive.

12.2. Inactive Accounts with positive balances may be subject to a monthly administrative fee, with prior notification given.

12.3. Accounts with zero balance may be closed after prolonged inactivity.

12.4. Dormant Accounts can be reactivated by contacting Customer Support.

13. Dispute Resolution

13.1. If you have a complaint, please contact our Customer Support team in the first instance.

13.2. We will endeavour to resolve all complaints promptly and fairly.

13.3. Should you remain dissatisfied, you may escalate the dispute to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

13.4. All dispute communications must be submitted in writing.

14. Changes to Terms

14.1. We reserve the right to amend these T&Cs at any time.

14.2. Significant changes will be communicated via the Website or email.

14.3. Continued use of the Website after such changes constitutes acceptance of the updated terms.

14.4. It is your responsibility to review these T&Cs regularly.

15. Intellectual Property

15.1. All content, trademarks, logos, and materials on the Website are the property of Play Regal or its licensors.

15.2. You may not reproduce, distribute, or modify any Website content without prior written consent.

16. Contact Information

For assistance, inquiries, or to exercise your rights under these T&Cs, please contact us:

By registering and playing at Play Regal, you confirm that you have read, understood, and agree to these Terms and Conditions.